help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Alta HR display corrupted

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎10-13-2020 19:11 - last edited on ‎01-10-2021 11:12 by Fitbit Moderator

‎10-13-2020 19:11 - last edited on ‎01-10-2021 11:12 by Fitbit Moderator

My watch vibrated. I looked at it, I thought maybe I got a text or something. I have an ulta hr. Now I see a bunch of white dots scrolling left to right and back under the step count display. I don't remember seeing that before.  It never stops. I hope watch is not going out again.  

 

Moderator Edit: Clarified subject

Best Answer
Labels:
0 Votes
1 REPLY 1

‎01-10-2021 11:16

‎01-10-2021 11:16

Hi @Hillrl, let me give you a warm welcome to our Community!

Thanks for sharing those details. If you haven’t tried so and the situation persists, you can restart your Alta HR by following the suggestions in this link How do I restart my Fitbit device?

Let me know how it goes. 

Best Answer
0 Votes