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Alta HR display corrupted

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‎01-24-2021 09:39 - last edited on ‎01-25-2021 10:43 by Fitbit Moderator

‎01-24-2021 09:39 - last edited on ‎01-25-2021 10:43 by Fitbit Moderator

Has worked perfectly for a couple of years, charged as usual, display then unreadable, lots of little dashes, have tried resetting numerous times and also recharged again but no change, not happy.

 

 

 

Moderator edit: subject for clarity 

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‎01-28-2021 13:22 - last edited on ‎08-26-2024 04:51 by Fitbit Moderator

‎01-28-2021 13:22 - last edited on ‎08-26-2024 04:51 by Fitbit Moderator

Welcome to the Community, @Boeingbbj2.

I understand how are you feeling and appreciate all the efforts in trying to fix this display issue. The best way to get help for this problem is to chat with us online or give us a call. Click here to get connected.

Let me know if you need anything else.

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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