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Alta HR - does not sync during setup with Google Pixel

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‎02-10-2021 04:27

‎02-10-2021 04:27

 

My Alta HR will not sync with Google Pixel 2 (i had to reinstall the OS)

 

-is able to find the Alta HR

-verification code is ok

-then does not sync

-tried everything (bluetooth on/off, reset, etc)  

 

Do help if you have the resolution

 

 

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2 REPLIES 2

‎02-13-2021 21:10

‎02-13-2021 21:10

Same for me 😕 I love my Fitbit but I think I'll be upgrading to misfit or a fossil.

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‎02-17-2021 06:12

‎02-17-2021 06:12

 

Has anyone found a solution? Should I just return this device? 

 

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