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Alta HR not auto-tracking Walk activity

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‎03-11-2020 13:37 - last edited on ‎08-20-2020 19:45 by Fitbit Moderator

‎03-11-2020 13:37 - last edited on ‎08-20-2020 19:45 by Fitbit Moderator

My Alta HR isn’t auto tracking my neighborhood walk! It’s the same walk with my pup daily, generally 17-20 minutes. My auto track is set for 15. We walk at a very brisk pace, almost a jog. It’s hit or miss! Sometimes it tracks, sometimes it doesn’t. If I manually log then the calorie count and BPM aren’t accurate. Anyone else have this problem/know how to fix it?

 

Moderator edit: Subject for clarity 

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‎03-11-2020 21:26

‎03-11-2020 21:26

Your Auto track is for 15 minutes so it really only sees the 5 minutes you walk.

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Wendy | CA | Moto G6 Android

Want to discuss ways to increase your activity? Visit the Lifestyle Forum

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‎03-12-2020 13:23

In response to WendyB

‎03-12-2020 13:23

I’m confused what you mean by that. Can you explain it to me? 

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