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Alta HR not receiving text notifications

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‎11-09-2020 12:46 - last edited on ‎12-25-2020 06:50 by Moderator Alum

‎11-09-2020 12:46 - last edited on ‎12-25-2020 06:50 by Moderator Alum

Hi all- I got the new iPhone 12 and the text notification isn’t working. The phone is paired properly and the Fitbit is up to date. Is anyone else having this issue? 

 

 

Moderator Edit: Clarified subject

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‎12-25-2020 06:51 - last edited on ‎05-12-2025 05:21 by Fitbit Moderator

‎12-25-2020 06:51 - last edited on ‎05-12-2025 05:21 by Fitbit Moderator

It's great to see you here, @Kstanton.

Thanks for troubleshooting this notifications issue. If you keep having problems with this feature, I recommend checking the article: How do I get notifications from my phone on my Fitbit device? and follow the instructions provided there.

Let me know how it goes.

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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