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Alta HR not recognizing active minutes

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‎04-30-2020 04:14 - last edited on ‎01-27-2021 13:13 by Moderator Alum

‎04-30-2020 04:14 - last edited on ‎01-27-2021 13:13 by Moderator Alum

My Alta HR stop recognizing active minutes! Although I exercise and on my feet all day st work. 

Please advise?

 

 

Moderator Edit: Clarified subject

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‎01-27-2021 13:14 - last edited on ‎08-26-2024 04:55 by Fitbit Moderator

‎01-27-2021 13:14 - last edited on ‎08-26-2024 04:55 by Fitbit Moderator

It's great to see you around, @Aniela.

If your tracker isn't recognizing your active minutes, I recommend restarting the unit by following the steps in the article: How do I restart my Fitbit device?.

Let me know the outcome.

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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