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Alta HR screen flickering

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‎08-29-2020 22:14 - last edited on ‎01-24-2021 17:33 by Moderator Alum

‎08-29-2020 22:14 - last edited on ‎01-24-2021 17:33 by Moderator Alum

Fitbit started constant scrolling on 8/28 aroun 8:19 PM CST. I have turned Bluetooth on and off, uninstalled and reinstalled the Fitbit app twice, held the button to reboot the device on the cord within 8 seconds and to no avail. I welcome insights on how to fix this issue.

 

 

Moderator Edit: Clarified subject

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‎01-24-2021 17:36

‎01-24-2021 17:36

Welcome to the Community, @altahrego.

 

Thanks for troubleshooting this display issue. If you keep having problems with the screen of your tracker, I recommend checking the article: How do I restart my Fitbit device? and make sure you followed those steps to restart your Fitbit.

 

I hope to hear from you soon.

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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