01-14-2021
04:45
- last edited on
01-15-2021
09:56
by
AlejandraFitbit
01-14-2021
04:45
- last edited on
01-15-2021
09:56
by
AlejandraFitbit
Hi, my Alta HR won't connect to my pixel 3xl. I've tried all the troubleshooting tips and still nothing. The tracker will give a code to connect and that is as far as it will go. "Something went wrong" please help.
Moderator Edit: Clarified subject
01-15-2021
09:57
- last edited on
04-09-2025
08:30
by
MarreFitbit
01-15-2021
09:57
- last edited on
04-09-2025
08:30
by
MarreFitbit
Welcome to the Community, @narayansav.
Thanks for troubleshooting this setup issue. If you are having problems with this process, I recommend checking the article: Why can't I set up my Fitbit device? and follow the instructions provided there.
Let me know how it goes.