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Alta HR stopped tracking my sleep data

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‎09-26-2023 11:09 - last edited on ‎09-28-2023 05:43 by Fitbit Moderator

‎09-26-2023 11:09 - last edited on ‎09-28-2023 05:43 by Fitbit Moderator

My Alta HR hasn't recorded any sleep for 2 days.

Moderator Edit: Clarified subject

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‎09-28-2023 05:52

‎09-28-2023 05:52

Hi there, @cindym111. Thanks for stopping by in the Fitbit Community Forums and sharing the details about the issue with your Alta HR. 

I've seen you contacted our Support Team after posting here and they've already assisted you. If you still need help or have any questions/concerns regarding the outcome of your case, please feel free to contact our team back for further assistance. 

Maria | Community Moderator, Fitbit


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