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Alta HR stopped working

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‎10-19-2022 12:00 - last edited on ‎10-27-2022 15:15 by Fitbit Moderator

‎10-19-2022 12:00 - last edited on ‎10-27-2022 15:15 by Fitbit Moderator

Alta HR stopped charging and recording data when I synced my new Apple Watch to my iPhone. How do I revive my Alta HR? 

 

Moderator Edit: Clarified subject

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‎10-19-2022 18:09

‎10-19-2022 18:09

All I and think of is to unpair your apple wat h from the phone and then see if you can re sync you Alta HR. However it may have been a coincidence and have nothing to do with the Apple watch. A.ta HR is getting pretty old now so it might be dying. Try restarting it and see if that helps. Restart your Tracker  

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Helen | Western Australia

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