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Alta HR won't sync

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‎06-18-2020 11:07 - last edited on ‎01-24-2021 15:21 by Moderator Alum

‎06-18-2020 11:07 - last edited on ‎01-24-2021 15:21 by Moderator Alum

Why does my phone say no device found. It randomly syncs? Why do I have to force my iPad to sync when I used to be able to see my steps increase?

 

 

Moderator Edit: Clarified subject

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‎01-24-2021 15:22

‎01-24-2021 15:22

Welcome to the Community, @Jlderd.

 

If you are having problems syncing your tracker, I recommend taking a look at the help article: Why won't my Fitbit device sync? and follow the instructions provided there.

 

Let me know the outcome. 

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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