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Alta battery is draining too quickly

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‎08-18-2022 00:17 - last edited on ‎02-21-2023 10:29 by Fitbit Moderator

‎08-18-2022 00:17 - last edited on ‎02-21-2023 10:29 by Fitbit Moderator

After a full charge my Alta is only using about 30% of the battery before it dies. Has anyone else experienced this problem? Is there a solution?

 

Moderator Edit: Clarified subject

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2 REPLIES 2

‎08-18-2022 05:44

‎08-18-2022 05:44

Hi @Shadow27  

Try restarting your Alta a few times. If that doesn't help then sadly it is dying and there is nothing you can do.

Restart your Tracker  

Community Council Member

Helen | Western Australia

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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‎08-19-2022 02:49

In response to NellyG

‎08-19-2022 02:49

Ayee! Nelly G. Thanks for responding. That's very bad news to hear; as i just purchased my Alta a few months ago.😢

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