09-18-2021 09:43
09-18-2021 09:43
My Alta shuts down when battery level drops below half can I reboot
09-21-2021 05:30
09-21-2021 05:30
Hi, @Jackarmy , what is likely happening is that, as an older device, the battery life is now significantly degraded on your Alta device, and once it dips below 50% the charge deteriorates very fast and drops precipitously. I am afraid there is no real solution to this - as I am sure you know, all rechargeable batteries have a limited life - except to keep charging it little and often so that it does not drop below 50%. Many people find it works well to put their Fitbits on to charge every day while they are, for example, showering and getting ready for the day. I would recommend charging it to 100% and then give it 15 minutes or so charge each day whenever you won’t be sacrificing too many steps. If a morning charge while showering doesn’t work for you, how about sometime in the evening when you are relaxing reading or watching the television.
That should keep you going for a while longer, unless your Fitbit battery is coming to the very end of its life.
If you would like to reboot your device - which also can sometimes help - please follow the instructions here .
I hope this helps. Welcome to the forums!
Sense, Charge 5, Inspire 2; iOS and Android
09-21-2021 05:54
09-21-2021 05:54