help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Alta blank screen

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎06-11-2020 13:32 - last edited on ‎01-29-2021 13:52 by Moderator Alum

‎06-11-2020 13:32 - last edited on ‎01-29-2021 13:52 by Moderator Alum

I don’t know how the same thing happens to two Alta happens but one day both of them were working but then a little later both of them stopped working.

 

A few weeks later I found the original charger for both of them and one started to vibrate but the screen didn’t work. Anyone know if they were just at the end of there life or if something else was wrong with them.

 

 

Moderator Edit: Clarified subject

Best Answer
Labels:
0 Votes
1 REPLY 1

‎01-29-2021 13:55 - last edited on ‎08-26-2024 04:46 by Fitbit Moderator

‎01-29-2021 13:55 - last edited on ‎08-26-2024 04:46 by Fitbit Moderator

It's great to see you around, @Payberts.

I appreciate the information provided. If you are having problems with your trackers displays, I recommend restarting the units by following the steps in the article: How do I restart my Fitbit device?.

Let me know the outcome. 

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

Best Answer
0 Votes