06-21-2021 10:09
 
					
				
		
06-21-2021 10:09
For a few weeks now, the display has been scrambled whenever I tap it, turn it, or even try to charge it. I've even tried to restart it, pressing the button 3 times within 4 seconds, and it just doesn't work! And now, today, when I plug it in to charge, it won't stop vibarating. Nothing I do is fixing the problem.
06-22-2021 01:50
 
					
				
		
 Platinum Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more
                                          Platinum Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more 
                              06-22-2021 01:50
Hi @Jwiggi Unfortunately it sounds as if your Alta HR is dying and you might need a new tracker. Sorry
Helen | Western Australia
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