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Alta not working outside charging cable

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‎06-05-2020 19:13 - last edited on ‎01-25-2021 17:27 by Moderator Alum

‎06-05-2020 19:13 - last edited on ‎01-25-2021 17:27 by Moderator Alum

I noticed that my Fitbit was not reading the correct time. I synced it. I then noticed there was no display. I plugged it in to try to restart it. It does not work off the charger. Please help me.

 

 

Moderator Edit: Clarified subject

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‎01-25-2021 17:31

‎01-25-2021 17:31

It's great to see you around, @Hirs1957.

 

Thanks for troubleshooting this display issue. Upon checking with our support team, I was told that you have already contacted them. I know they will be glad to help you out and provide you a solution, just keep an eye on your inbox for further assistance.

 

In the meantime, let me know if you need anything else. 

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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