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Alta HR blank display

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‎06-02-2020 10:37 - last edited on ‎01-25-2021 17:24 by Moderator Alum

‎06-02-2020 10:37 - last edited on ‎01-25-2021 17:24 by Moderator Alum

I have tried rebooting several times. Works for short period. It is charged. Switched off and and then charged and reconnected. Worked for few hours. 

 

 

Moderator Edit: Clarified subject

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‎01-25-2021 17:26

‎01-25-2021 17:26

Welcome to the Community, @Picterin.

 

Thanks for troubleshooting this display issue. I've gone ahead and escalated your case to our support team, for them to take a deeper look at this. Please keep an eye on your inbox for further instructions.

 

In the meantime, let me know if you need anything else.

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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