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Alta not working

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‎08-09-2023 04:59

‎08-09-2023 04:59

My Fitbit Alta doesn’t work when I put it on my arm. I have 2 Alta’s and both do the same. Is there anything wrong with them?

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‎08-09-2023 05:08 - edited ‎08-09-2023 05:08

‎08-09-2023 05:08 - edited ‎08-09-2023 05:08

Hi @Tonkat Yes, it sounds like there is something wrong with them. Have you tried Restarting  them a few times? If that doesn’t help then they have probably died. They are pretty old trackers  now and electronics dont have a long life sadly.

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Helen | Western Australia

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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‎08-09-2023 05:23

In response to NellyG

‎08-09-2023 05:23

I have tried to restart and reinstalled them. I figured they would
eventually die.
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