06-07-2020 05:30 - last edited on 08-20-2020 17:41 by MatthewFitbit
06-07-2020 05:30 - last edited on 08-20-2020 17:41 by MatthewFitbit
My Alta won't respond when I take it off the charger. It is fully charged, it shows the battery, dates, steps, etc, but once disconnected from the charger, it won't respond at all.
I checked and done every troubleshooting from all the pages below (sub linked pages as well), but nothing worked. I rebooted my iPhone, too.
Why isn't my Fitbit device's battery charging?
How do I charge my Fitbit device?
How do I clean my Fitbit device?
How do I restart my Fitbit device?,
I am very frustrated as I recently purchased new bands for alta.
Please help!!!
06-07-2020 13:58
06-07-2020 13:58
I’m having a very similar issue! Mine will charge to show 100% and then will drain battery in 30 mins and turn off with a displayed battery level of 75%. A lot of the time it comes off the charger still showing it is charging. It isn’t responding to restarting or leaving it on charge.