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Alta won't work outside charger

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‎06-29-2020 08:36 - last edited on ‎02-08-2021 05:59 by Moderator Alum

‎06-29-2020 08:36 - last edited on ‎02-08-2021 05:59 by Moderator Alum

I have had my Fitbit for 10 months now. For four months my Fitbit has been weird and won't turn on unless it is plugged in to a charger. It is super annoying and I wish it could just work! 😑

 

 

Moderator Edit: Clarified subject

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‎02-08-2021 05:59

‎02-08-2021 05:59

It's great to see you around, @Kyla_Zapsic.

 

I understand how are you feeling. Regarding this turning on issue, upon checking with our support team, I was told that you have already contacted them. I know they will be glad to help you out and provide you a solution, just keep an eye on your inbox for further assistance.

 

Have a good day!

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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