help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Backlight not working

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎03-11-2020 02:42 - last edited on ‎08-20-2020 19:45 by Fitbit Moderator

‎03-11-2020 02:42 - last edited on ‎08-20-2020 19:45 by Fitbit Moderator

Backlight not working

 

 

 

Moderator edit: subject updated for clarity

Best Answer
Labels:
1 REPLY 1

‎03-12-2020 05:17 - last edited on ‎12-13-2024 11:50 by Fitbit Moderator

‎03-12-2020 05:17 - last edited on ‎12-13-2024 11:50 by Fitbit Moderator

Hi @Adybowlwe, thank you for all the details that you've provided regarding the back light of your Alta HR that is not working properly anymore. 

I've sent your information to the Customer Support team for further assistance with this, but was informed that you already have a case created or that you already got in touch with them. 

Let me know about the outcome. 

Davide | Italian and English Community Moderator, Fitbit


Ti invito a partecipare nelle nostre discussioni! Commenti
Best Answer
0 Votes