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Broken Band

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‎05-20-2020 16:06 - last edited on ‎08-20-2020 19:19 by Fitbit Moderator

‎05-20-2020 16:06 - last edited on ‎08-20-2020 19:19 by Fitbit Moderator

My Fitbit band won’t stay hooked together. I’ve tried everything to get it to stay latched ,but it comes apart and I am afraid I’ll lose it.  Christine Barenchi

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‎05-21-2020 13:58

‎05-21-2020 13:58

Welcome to the forums!

 

You can buy a new one in the store or on Amazon

 

Hope to see you around

Community Council Member

Wendy | CA | Moto G6 Android

Want to discuss ways to increase your activity? Visit the Lifestyle Forum

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‎05-28-2020 02:40

‎05-28-2020 02:40

This has happened to me multiples of time and it's really frustrating. Unfortunately, there isn't a way to fix this. You will need to get a new band. However, I realised that the less you fiddle with the band the less this happens.

Hope this helps!;)

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