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Calorie count is off

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‎08-04-2020 12:47 - last edited on ‎08-20-2020 19:01 by Fitbit Moderator

‎08-04-2020 12:47 - last edited on ‎08-20-2020 19:01 by Fitbit Moderator

When I wake up my calorie count is already reading 1300. 
move tried several of the online forum suggestions like holding down the button on the charge cable for 10-12 seconds or pushing the button three times in 8 seconds, checking al my personal Info (height/weight/etc) is correct. Neither of these methods work. 
it has been like this for some time now and I’d really like to get this solved. 

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