09-27-2017
14:21
- last edited on
08-20-2020
20:08
by
MatthewFitbit
09-27-2017
14:21
- last edited on
08-20-2020
20:08
by
MatthewFitbit
I had misplaced my fitbit for a while and now I have recharged it but the date and time are wrong. How do I fix that? Thank you for your help.
09-27-2017 14:25
09-27-2017 14:25
Never mind.....syncing worked. Happy tracking!
09-28-2017 01:48
Platinum Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more
09-28-2017 01:48
Glad it sorted itsself!
Helen | Western Australia
Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.
09-28-2017 14:15
09-28-2017 14:15
04-20-2018 07:08
04-20-2018 07:08
How do l change time and date
Best Answer04-20-2018 20:42
Platinum Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more
04-20-2018 20:42
Check that the time is correct on your phone and sync you tracker. If it is still wrong, restart your tracker several times and sync again. Let us know if that fixes it
Helen | Western Australia
Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.
04-21-2018 13:17
04-21-2018 13:17
I syn my phone and it set the time. Thank you..
04-21-2018 18:20
Platinum Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more
04-21-2018 18:20
Glad you are no track again!
Helen | Western Australia
Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.
06-04-2018 12:42
06-04-2018 12:42
I charged my tracker and now the time and day are wrong... It is synced with my windows.. How do I sync it again?
THanks
Best Answer06-06-2018 03:00
06-06-2018 03:00
Haven’t used for a few weeks so time on fitbit alta not correct and I can’t alter it.
Best Answer06-06-2018 04:57
Platinum Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more
06-06-2018 04:57
The time should correct when you sync to a phone or computer with the correct time. If it doesnt, try restarting your Alta HR several tmes and then sync again. Let us know if that works.
Helen | Western Australia
Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.
06-08-2018 14:09
06-08-2018 14:09
Thank You! Worked😊
Best Answer08-05-2018 08:45
08-05-2018 08:45
How do I change date format?
Best Answer08-05-2018 14:27
08-05-2018 14:27
I lost my fitbit in May, now it won't sync and still has the wrong date and time. I have tried everything. Any suggestions?
Best Answer
08-05-2018
16:15
- last edited on
08-30-2018
12:40
by
SantiR
08-05-2018
16:15
- last edited on
08-30-2018
12:40
by
SantiR
I would like to reset the time on my Alta
Moderator Edit: Format
Best Answer08-05-2018 18:23
Platinum Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more
08-05-2018 18:23
@BIGRO please stop shouting. It is against Community Guidelines and is unpleasant to read.
You set the time on your Alta HR by syncing to a phone that has the correct time. If this doesn't solve your problem, come back with more details
Helen | Western Australia
Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.
08-10-2018 02:29
08-10-2018 02:29
My Fitbit had wrong date and time.
Best Answer07-05-2020 07:58
07-05-2020 07:58
how do I change date?
Best Answer