Deleting Notifications

[jonimac46]

I have an alta HR device that is three years old.  I have notifications on it that date back to 2017.  How do I delete all of these notifications.  I can delete them one at a time but I must have over 700 notifications showing in the app.  Is there a way to delete all notifications at once?  This is eating up storage space on my Samsung 8 phone..  I await your response    Thank you

jmacrae2@cox.net

[WilsonFitbit]

Hello @jonimac46 Welcome to the Community Forums!. 

If you refer to the notifications on the Fitbit App. I would like to let you know that they can just be deleted one by one. There isn't an available option to delete all of them at the same time. 

Note that our team is always striving to improve Fitbit products and services, and the input that is received from our customers is very appreciated. If you would like to give your suggestion or idea, please visit our ideas board here. 

See you around. 

[jonimac46]

It would be helpful if there was a mechanism to "delete all" in the notifications. I had notifications from 2017 still in my fitbit app, I have to try several mechanisms to delete them as a whole and the only way I could do it was to d go into settings and say I did not want any notifications sent to me.



Joan MacRae,

[WilsonFitbit]

Hello @jonimac46. It's nice to see you around!.  

Thank you for the troubleshooting you tried and for your feedback @jonimac46. I really appreciate your patience since we currently don't have that option available, but as I mentioned, you can give us your suggestion. Also, if you find that a similar suggestion has already been made by another member of the community, you can vote for that idea and add your comments.

Have a great day!. 

[TracyWilkins]

Previously there wasn't even a way to delete them.  The support team just said that they would disappear after six months, four years later I still had them.  About three weeks ago, I found out you could delete them individually, I deleted about 20 or so a day as the app would just freeze after then.  Finally deleted them all!  It's not fun tho.

[WilsonFitbit]

Hello @TracyWilkins It's great to see you around and thanks for your feedback!

I'm very sorry for the experience! While this isn't yet available, I'd recommend to post the idea of having an option to delete all the notifications at once. You can post your idea in the Feature Suggestions board so our developers can take it into consideration for new updates. You can learn more about how Fitbit decides what suggestions get released in our FAQs. Our team strives to improve the Fitbit experience based on our members feedback, and I'm sure yours won't be taken for granted.

See you around.