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Display name in the app

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‎08-18-2021 14:19

‎08-18-2021 14:19

My display name in the app shows up as JH. I would like it to say JennH, but I each time I try to update it, it says I have to wait 60 between changing the name...I have waited 60 days and it still gives the same message.  

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‎08-23-2021 05:37

‎08-23-2021 05:37

Hi @Jenn-H Try uninstalling the app and then reinstalling it and see if you can change you name then. If not, you will need to contact Fitbit Support  

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Helen | Western Australia

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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