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Display screen is blank

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‎03-11-2020 18:33 - last edited on ‎08-20-2020 19:45 by Fitbit Moderator

‎03-11-2020 18:33 - last edited on ‎08-20-2020 19:45 by Fitbit Moderator

Having trouble wit my device. Fitbit charges and is fully charged, is synced to my phone and tracks my progress, but display screen is blank. Screen started to display faded and upside-down about a week ago. Tried to reboot with USB charging plug, no luck. Any suggestions is much appreciated. Thank you

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‎03-12-2020 02:09

‎03-12-2020 02:09

Hi @JTexei As you have already tried restarting and it didnt help, it sounds like it has died. Support is your only option.

Fitbit Support  

Community Council Member

Helen | Western Australia

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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‎03-12-2020 06:01

‎03-12-2020 06:01

I am having the same problem with mine. Fitbit is working properly but screen is blank at all times

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