Hi @Linzi87 Lithium Ion batteries do deteriorate with age, so this might be happening to your Alta. Try restarting it several times and see if that helps. Also have a look at THIS Help Article on battery problems.
Helen | Western Australia
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My Alta HR stopped working, too. Worked fine on charger, but completely black as soon as off charger. Several phone calls later and I ordered Inspire 2 also. Liked my Alta soo much better. Bands harder to change, not nearly as pretty. We'll see.
Hi Nelly, I got a hand me down / "New to Me" Alta HR that will no longer charge more than 80% and I have to charge it almost every day. Does that sound like it's the end of life on the battery?
Is it possible to get a replacement or is it not worth it?
I like this model, but maybe it's time to upgrade - I just wish I got more than a year out of these things.
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