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Fitbit Alta

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‎04-14-2020 08:16 - last edited on ‎08-20-2020 19:37 by Fitbit Moderator

‎04-14-2020 08:16 - last edited on ‎08-20-2020 19:37 by Fitbit Moderator

My Fitbit Alta and also my Charge 2 will not hold a charge

 

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Accepted Solutions

‎04-14-2020 14:30

‎04-14-2020 14:30

Please clean the contacts


Then Do a Restart

 

Also See this thread for charging best practices. If you are not charging it correctly you could be damaging the battery

 

If this doesn't help contact support. Use help link at top of forum

Community Council Member

Wendy | CA | Moto G6 Android

Want to discuss ways to increase your activity? Visit the Lifestyle Forum

View best answer in original post

Best Answer
1 REPLY 1

‎04-14-2020 14:30

‎04-14-2020 14:30

Please clean the contacts


Then Do a Restart

 

Also See this thread for charging best practices. If you are not charging it correctly you could be damaging the battery

 

If this doesn't help contact support. Use help link at top of forum

Community Council Member

Wendy | CA | Moto G6 Android

Want to discuss ways to increase your activity? Visit the Lifestyle Forum

Best Answer