help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Fitbit gone crazy

ANSWERED
Replies are disabled for this topic. Start a new one or visit our Help Center.

‎06-11-2020 14:44 - last edited on ‎08-20-2020 19:19 by Fitbit Moderator

‎06-11-2020 14:44 - last edited on ‎08-20-2020 19:19 by Fitbit Moderator

My fitbit altra HR is acting up. It quit working completely so I did a reset. Now it just keeps scrolling through all of the previews I have selected. It wont stop, I'm not even wearing it and it just keeps going. The green lights arent blinking they are just constantly on. The time is off by an hour too. I uninstalled app and then reinstalled app. Any suggestions??!!

Best Answer
Labels:
0 Votes
1 BEST ANSWER

Accepted Solutions

‎06-13-2020 23:54

‎06-13-2020 23:54

Something is wrong please contact Support. Use help link at top of forum

Community Council Member

Wendy | CA | Moto G6 Android

Want to discuss ways to increase your activity? Visit the Lifestyle Forum

View best answer in original post

Best Answer
1 REPLY 1

‎06-13-2020 23:54

‎06-13-2020 23:54

Something is wrong please contact Support. Use help link at top of forum

Community Council Member

Wendy | CA | Moto G6 Android

Want to discuss ways to increase your activity? Visit the Lifestyle Forum

Best Answer