03-27-2021 01:42
03-27-2021 01:42
Hi....I have been given a fitbit, but cannot seem to.match it to any of the pictures.
It's the 1 where you have to remove the watch from the bracelet to charge it....any ideas please.
03-27-2021 04:58 - edited 03-27-2021 10:51
03-27-2021 04:58 - edited 03-27-2021 10:51
Hello @Sarah153 and welcome to the Help forum. Both the Alta and Alta HR have a clip on charger. I think you might have a Flex or a Flex 2. Flex manual Flex 2 manual Both models come out of the bracelet for charging.
Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS
Take a look at the Fitbit help site for further assistance and information.