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Help with which model I have

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Hi....I have been given a fitbit, but cannot seem to.match it to any of the pictures. 

It's the 1 where you have to remove the watch from the bracelet to charge it....any ideas please. 

 

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Hello @Sarah153 and welcome to the Help forum.  Both the Alta and Alta HR have a clip on charger.  I think you might have a Flex or a Flex 2.  Flex manual   Flex 2 manual   Both models come out of the bracelet for charging.

Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

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