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‎07-04-2021 08:50

‎07-04-2021 08:50

My Alta HR got damp picking fruit. I came in and wiped it dry . It then went wild just displaying everything. Now its blank ?  Is it dead or is there a reset

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‎07-04-2021 08:55

‎07-04-2021 08:55

Hi @DTTib  if you have some dry rice, put it and your Alta HR into a bowl for at least two days (if possible) to get out the moisture. Once that is done, clean the device, especially the connectors and then charge it. While on the charger, do a restart of the device and see if it springs back to life. Only the original charger from Fitbit has the button on it to do a restart. Let us know what happens.

Stepping in the U.S.A. since September 2013. Android 14

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