How do I change the tracker's sensitivity?

[KiaCub42]

Can someone please tell me how to alter my Fitbit Alta from the sensitive setting, to the normal setting? I thought it was under Advanced Settings, but I checked that and everywhere else I could think of and I can't find it.

I find that the Alta is often counting steps during the day, more steps than I know I am taking. I believe it's counting a lot of my left arm movements when I'm not walking or exercising and am doing other things. I would greatly appreciate any help I can get!

Moderator edit: subject for clarity

[AlejandraFitbit]

Hey @KiaCub42, it's great to see you around.

If you want to change your tracker's sensitivity, do the following:

1. From the Fitbit app dashboard, tap the Account icon.
2. Tap Advanced Settings > Sleep Sensitivity.

Now, if your tracker is registering extra steps, I recommend restarting it, checking how many steps you have, walk 100 and check how many it registered.

Let me know how it goes. 🙂

[bbBart]

What if it’s already set to “normal” sensitivity and is still too sensitive? My tracker consistently overcounts my steps and undercounts my sleep. 

[HGS83]

My tracker isn't sensitive enough. It measures fewer steps than what I take when I count them myself (about 50 steps less per every 150 steps). I wear it on my left (non-dominant), and have marked that in the app, but it still isn't sensitive enough. How can I make it more sensitive?

[Irisheyesofny67]

What about step sensitivity?

I remember there used to be a setting for this within the app, but I can't find it.

I looked under Advanced Settings as of today, it's not there.

During this pandemic, the exercise I get is generally walking place on carpet and I find that it doesn't count steps like it would if I were walking outside. I have to jog/run in place, yet when I'm on my rocking recliner, it counts step when I'm rocking. I have to be extra careful with that.

Can someone, anyone, please help?

Thanks.