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How long will the Alta be supported by Fitbit?

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‎01-19-2021 23:36

‎01-19-2021 23:36

I have a Fitbit Alta.  Since they have been phased out, how long will they be supported by Fitbit?  I can’t afford to buy another at this time.

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‎01-21-2021 06:50

‎01-21-2021 06:50

Hello @ceh41154 and welcome to the Help forums.  Can you explain, in a little more detail, what you meant by support?  I can tell you that there won't be any more firmware updates.  But you can still contact support if you can't find an answer on this site.

 

By "supported", if you mean you can still use and sync it, I don't see that going away any time soon.  When Fitbit won't let you use a device on your account, that device has been decommissioned.  The Ultra was the last device to get decommissioned.  It was an active tracker for about seven years.

 

I think you're good.

Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

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