Lastest Firmware for Alta will not update

[Rodarick]

I have not used the Fitbit Alta for a while. My firmware ver. is 21.24.19. The lastest firmware ver. is 21.40.2 but my Fitbit software will not install the latest version.  Ant help out there?

[RiekoC]

Hello @Rodarick 

I moved your post from the Fitbit.com platform forum to the Alta product help forum since your issue isn't related to the on-line Fitbit dashboard.

Hopefully, someone here who has experience with the Alta will be able to help you.

[Raegena]

If you find a solution, I am also having this issue. The tracker is still syncing with steps and heart rate but my watch is stuck on the setup notification and the firmware won't update. 

[LZeeW]

@Rodarick   Other users started posting about this issue last summer.  I think Fitbit removed the updates from the Alta HR and other older discontinued models.

[Lfer77]

Did you manage to find a solution?  
I am having the same issue.  

[Raegena]

No I did not find a solution. I just wish I could get the watch to show my
stats on the watch but at least it still tracks in the app for me.

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Best Wishes,

Raegena Seitz-Moulds