03-14-2021 13:00
03-14-2021 13:00
I have Alta since the end of 2018, but since August 2019 it no longer turns on despite being charged and now it only launches its version before turning off still being connected, Is there a way to fix it or should i buy another? I restarted sometimes and don't chance anything
03-16-2021 02:09
Platinum Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more
03-16-2021 02:09
Hi @Georlett It sounds like it has died to me, unfortunately. If restarting it doesn't help there is really nothing else you can do. Sorry
Helen | Western Australia
Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.
Best Answer