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New Fitbit Alta hr will not start

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‎08-11-2020 21:06 - last edited on ‎08-20-2020 19:01 by Fitbit Moderator

‎08-11-2020 21:06 - last edited on ‎08-20-2020 19:01 by Fitbit Moderator

I am just new I bought my Fitbit online got it last week and set it up yesterday with the app but **ahem** it won’t vibrate and charge on connection. I’ve tried the pressing 3 times and starting again but once unplugged it does not repo d at all and when I reconnect to the charger it indicates either an exclamation mark or indicates low charge. What can I do?

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