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Password reset email not being received

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‎01-09-2021 05:16 - last edited on ‎01-10-2021 10:43 by Fitbit Moderator

‎01-09-2021 05:16 - last edited on ‎01-10-2021 10:43 by Fitbit Moderator

I forgot my login password and I tried to send a password reset email but I’m not getting the email

Moderator Edit: Formatting

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‎01-10-2021 10:45

‎01-10-2021 10:45

Hi @Culen141, welcome to the Community Forums!

 

Thanks for trying to solve this prior posting. I suggest checking your spam or junk folder to see if the email to reset your password is there. You can also find useful information in this link How do I change or reset my Fitbit password?

 

Let me know how it goes.

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