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Same problem but worse!

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Well here we go again! I see I posted on April 15 2020 about  my Alta hr ( second one - first was replaced by Fitbit) not working even though charged. Five days later I broke my hip so was not doing anything. More mobiile now so reactivated the Alta. Worked fine for one week. Now only showing tracking screen when on charger. Nothing when removed! Suggestions?

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