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Starting over like new

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‎07-23-2020 09:51 - last edited on ‎08-20-2020 19:01 by Fitbit Moderator

‎07-23-2020 09:51 - last edited on ‎08-20-2020 19:01 by Fitbit Moderator

I want to clean everything out and start new. How do I do that?

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2 REPLIES 2

‎07-23-2020 10:04

‎07-23-2020 10:04

One possible way:

 

1. Create a new account with a different email address.

2. Not sure if the Alta would allow you to erase all user data- if it has this option then do so.

3. Remove your Alta from your current account (unlink it to the account).

4. If you can't erase user data then you might try a factory reset.

5. Link the unit to your new account.

While your Fitbit charges or you just want to catch your breath, join us on the Lifestyle Discussions





Community Council Member

Warren | Cincinnati, OH

Versa Lite, Ionic, Charge3, Inspire HR, Blaze(retired), Alta( retired),- Pixel 3

Take a look at the Fitbit help site for further assistance and information.

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0 Votes

‎07-23-2020 11:34

In response to wtksk8r

‎07-23-2020 11:34

How do you do a factory reset?

Sent from my iPhone
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