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Syncing difficulties

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‎01-23-2020 05:23 - last edited on ‎08-20-2020 20:01 by Fitbit Moderator

‎01-23-2020 05:23 - last edited on ‎08-20-2020 20:01 by Fitbit Moderator

10-20 pulls to sync after following all the suggestions for syncing and then sometimes that's is not even enough. FItbit you need new software engineers that know what they are doing.

 

Moderator edit: Subject for clarity 

Moderator edit: Word choice 

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‎01-24-2020 11:26

‎01-24-2020 11:26

Welcome to the Community Forums @Pscoop.

 

First, I appreciate your effort and patience for troubleshooting this situation prior to posting, I totally understand how frustrating this matter can be for you. If you haven't already done so, I recommend you to check how the syncing procedure works here and see if there's a missing requirement on your mobile device that's preventing the syncing procedure to be completed.

 

Then, you can move forward to the troubleshooting steps that are specified on: Why won't my Fitbit device sync? and let me know how it goes. Thanks for the feedback that was shared in your post.

 

Let me know if you have any additional questions.

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