07-27-2020
06:14
- last edited on
08-20-2020
19:01
by
MatthewFitbit
07-27-2020
06:14
- last edited on
08-20-2020
19:01
by
MatthewFitbit
My alta won't return to correct time zone
08-02-2020 13:46
Fitbit Product Experts Alumni are retired members of the Fitbit Product Expert Program. Learn more
08-02-2020 13:46
Hi @Tbad
Please make sure your fitbit is syncing fully - the fitbit should be using the timezone set on your phone.
In addition - please make sure your settings for time zone is set to "Set Automatically"
You can see this by going into your account - Advanced Settings - Time Zone.
Hope this is helpful - let us know if you need any additional guidance.