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What fitbit do I have?

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Hi, I have a fitbit that was given to me without a charger and is dead right now.  It looks like an Alta HR but I'm not sure. I can't find any numbers on it. It has a circle on the top of the screen and when I took off the one side of the band there are metal leads. Any help on the model and where I can get a charger would be great. Thanks.

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Your device doesn’t look like a Fitbit model.  No Fitbit screen has a circle on it.  It also looks like the charging cable attaches in the same place as the band.  Both the Alta and Alta HR chargers clip on to the device body.

Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

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Hi @BobbyT61 the person who gave it to you doesn't know what it was? Lots of devices are similar to the Alta HR and once retired, those genuine chargers are hard to find, but the third party ones don't have the restart button on them. Does it look anything like these?which.png

Stepping in the U.S.A. since September 2013. Android 14

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Thanks for your reply.  Here are some photos of it.Photo 1.jpgPhoto 2.jpgPhoto 3.jpgPhoto 4.jpg

 

 

Photo 5.jpgPhoto 6.jpg

Best Answer

Your device doesn’t look like a Fitbit model.  No Fitbit screen has a circle on it.  It also looks like the charging cable attaches in the same place as the band.  Both the Alta and Alta HR chargers clip on to the device body.

Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

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