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Won't sync

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‎07-05-2021 23:40

‎07-05-2021 23:40

Hadn't used fitbit for a while. Charged fitbit, synced fitbit, now it won't sync again. Has anyone else had this problem?

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‎07-07-2021 05:49

‎07-07-2021 05:49

Hi @Genimi Try restarting the Alta HR a few times and see if it will sync then. If you still have problems, then try THIS Help Article on syncing problems.

Restart your Tracker  

Community Council Member

Helen | Western Australia

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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