help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

alta sleep tracking

ANSWERED
Replies are disabled for this topic. Start a new one or visit our Help Center.

‎08-23-2020 16:53

‎08-23-2020 16:53

My Alta seems to track my "go to sleep time" accurately. However, if I awaken and lay in bed awake an hour or even longer, my Alta still tracks me as sleeping until I get out of bed, Why? Can this be fixed?

Best Answer
Labels:
0 Votes
1 BEST ANSWER

Accepted Solutions

‎08-23-2020 17:42 - edited ‎08-23-2020 17:44

‎08-23-2020 17:42 - edited ‎08-23-2020 17:44

Without heart rate sensor, all it can go by is your movement.  If you are lying still, it cannot tell if you are awake or asleep.  The models with heart rate can use that data to help determine when you are asleep.

I expect that if you move your arm around enough after you wake, then it will know.

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

View best answer in original post

Best Answer
0 Votes
2 REPLIES 2

‎08-23-2020 17:42 - edited ‎08-23-2020 17:44

‎08-23-2020 17:42 - edited ‎08-23-2020 17:44

Without heart rate sensor, all it can go by is your movement.  If you are lying still, it cannot tell if you are awake or asleep.  The models with heart rate can use that data to help determine when you are asleep.

I expect that if you move your arm around enough after you wake, then it will know.

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

Best Answer
0 Votes

‎08-24-2020 06:00

In response to JohnnyRow

‎08-24-2020 06:00

Thank you.
Best Answer
0 Votes