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exercise is not tracking

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‎01-15-2020 09:28 - last edited on ‎08-20-2020 20:01 by Fitbit Moderator

‎01-15-2020 09:28 - last edited on ‎08-20-2020 20:01 by Fitbit Moderator

Exercise is not tracking on my fitbit as of yesterday. I walk 1.5 hours every day, same route. yesterday nothing showed up and today only 29 minutes tracked. I've refreshed, recharged, re-started and still nothing. It's incredibly frustrating...

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‎01-17-2020 20:08

‎01-17-2020 20:08

Hi @ColeLalonde Once a tracler has missed an activity you cant retreive it as it was never recorded. All you can do is restat the tracker several times and see how it performs next time you exercise. A few restarts usually fix this problem.

Restart your tracker  

Community Council Member

Helen | Western Australia

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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