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2 days not syncing

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‎08-04-2016 22:16

‎08-04-2016 22:16

I have purchased Charge hr 4 days ago. Everything was fine untill the app stopped syncing. 2 days of great activity has not recorded! All the time give me messages "cant reach fitbit.com" or cant sync....what is going on???
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‎08-05-2016 06:06 - edited ‎08-05-2016 06:07

‎08-05-2016 06:06 - edited ‎08-05-2016 06:07

Welcome to the Community @Saber1. If your tracker is not syncing with your Android device, I recommend following our syncing troubleshoot. After these steps your tracker should work properly. 

 

I hope this helps, let me know the outcome. Smiley Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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