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20 Notifications on Blaze

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‎08-22-2016 08:19 - last edited on ‎08-29-2016 11:08 by Moderator Alum

‎08-22-2016 08:19 - last edited on ‎08-29-2016 11:08 by Moderator Alum

I've read Help topics until I'm blue in the face, but this morning was the icing on the cake! I received 20 identical notifications of an email! I have Bluetooth connected to my car and to my Blaze! I get either 'Driving Mode' & have to go check my phone to see my messages or I get duplicate msgs--up to 20!  Any suggestions?  I have a Samsung 6S Edge+ and just got the Blaze about 3 weeks ago!

 

Moderator edit: format

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‎08-26-2016 06:51

‎08-26-2016 06:51

It's nice to see you around the Community @GeeBee6, hope you're doing great my friend! Try using a different default text messaging app such as Google Hangouts. Make sure that you change the application to your default in your phone's settings and also in your Fitbit app's notifications section. 

 

 

Give it shot and let me know how it goes! 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
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‎09-11-2016 10:34

In response to MarreFitbit

‎09-11-2016 10:34

I may have to change, but I don't use video for messaging, nor do I know much about Google Hangouts.  I just got 34 identical messages!!!  Earlier today, I got 30 identical messages from one person!  Image how much time that takes getting rid of them!!!  So far, I've disconnected bluetooth from my phone & from my car so I no longer use that feature (Smiley Sad), and I've disconnected anything else that I tho't was causing an issue!  I do not have music notifications!!!  I'm down to getting rid of my blaze for all the good (none) that it is doing for me!!!

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‎09-19-2016 07:21

In response to GeeBee6

‎09-19-2016 07:21

@GeeBee6 This issue is being investigated by the developers but at this time I don't have any updates about it. If you still have your tracker I can only ask for your patience while this is resolved. What you can do is not only having Google Hangouts as your default but then add the app that you usually use as a secondary app since the Blaze can now receive messages from several apps.

 

Let me know how it goes!

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

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‎09-19-2016 08:56

In response to AlvaroFitbit

‎09-19-2016 08:56

I am curious as to why I need Google Hangouts?  I do not know anyone who uses it & I've used Samsung Messerger+ for my Samsung phone and have been happy with it!

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