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20lb badge earned by mistake

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‎10-04-2018 15:07 - last edited on ‎10-05-2018 10:36 by Fitbit Moderator

‎10-04-2018 15:07 - last edited on ‎10-05-2018 10:36 by Fitbit Moderator

Hi. Most I've lost is 10 lbs. Yet I just found K've received 15 and 20 lb loss badges, and found I've actually received them many times. How to fix?

 

 

Moderator edit: Clarified subject

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3 REPLIES 3

‎10-05-2018 10:36

‎10-05-2018 10:36

Welcome to the Forums @BubTheZombie.

 

Let me help you with that.

 

If you want the badges to be deleted, I can have our team get in touch with you so that they can help you remove them. Please let me know if you'd like for me to do that.

 

Let me know if you have any further questions.

Lanuza | Community Moderator

Remember to vote for posts that helped you out! Tired of the same workout music? Try a Podcast! 🙂
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‎10-05-2018 12:08

In response to LanuzaFitbit

‎10-05-2018 12:08

Yes please! I don't want any of my 10lb or 20lb badges since I haven't
earned them.
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‎10-07-2018 11:13

In response to BubTheZombie

‎10-07-2018 11:13

Hello @BubTheZombie.

 

I have indeed reached to our team so that they can help you with this. They will be getting in touch with you about the badges, be sure to keep your eye on your inbox.

 

Look forward to your reply.

Lanuza | Community Moderator

Remember to vote for posts that helped you out! Tired of the same workout music? Try a Podcast! 🙂
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