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3.0+ has caused me nothing but problems

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‎09-11-2019 09:59 - edited ‎09-11-2019 10:00

‎09-11-2019 09:59 - edited ‎09-11-2019 10:00

I could not figure out why I was having so many issues with my Versa.  When I say issues notifications would work for a few hours then stop requiring me to restart watch and phone to get it working.  Time would also slow down, I was getting 1 min slower each hour, once I sync it fixes the time and the issue started again.  And the most annoying problem was GPS would not connect, it would just stay connecting.  

 

I came across a tip from someone to downgrade to the older Fitbit app so I downgraded to 2.74 and low and behold everything works again. I am actually on fitbit replacement number 3 because of these issues and now it seems it all could be app related.

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‎09-12-2019 19:49

‎09-12-2019 19:49

It's great to see you on the Community @dave_in_ni. Thank you so much for sharing your feedback and comments regarding the latest app version, those comments are always useful and help us improving our services and watches. 

 

I appreciate that you shared how you fixed the issues you were experiencing. Every update that's released brings a new feature or fix bugs as you can check in this post. Also, you can double check this post to learn more about Android app version 3.5 and that you will need to have Android OS 7.0+. 

 

Let me know how it goes. I'll be around if you need further assistance. 

Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.


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